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LEGAL

Privacy Policy

We collect the minimum information needed to verify research orders, ship them and answer your questions.

Last updated October 23, 2026

Information we collect

Account and order details you provide: name, email, organization, research affiliation, shipping address, optional phone number and your research-use attestation. Messages you send through contact, wholesale, newsletter, gift-card and text-alert forms.

We do not collect or store bank account or routing numbers. ACH payment details are entered only on our payment processor's secure page.

How we use it

To process and ship orders, confirm payment status, maintain order and rewards history, respond to support requests, send messages you opted into, prevent fraud and meet legal obligations.

Sharing

We share information only with service providers who help us operate — hosting, payment processing, shipping carriers and messaging — and only as needed for that service, or when required by law. We do not sell personal information.

Cookies & storage

Your browser stores your cart, age-confirmation choice and sign-in session. A secure, HttpOnly cookie lets you view an order confirmation you placed without an account. We do not use advertising cookies.

Retention & security

Order records are retained as required for accounting and compliance. Access to stored information is restricted by row-level permissions so each account can read only its own records, and form submissions are not publicly readable.

Your choices

Update profile details and email or text preferences in account settings. Reply STOP to any text to opt out. To access or delete your information, email support@anchorbaylabs.com.

Contact

Anchor Bay Labs · 30 N Gould St, Sheridan, WY 82801 · (702) 725-3727 · support@anchorbaylabs.com